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Post in Customer Support

The Ordinary

Hello. I purchased Niacinamide a couple of months ago and found it a little suspicious. The batch code is in the center and not on the edge or bottom. If anyone could help me clear this out then I will be very thankful.  I would like to if there's any kind of new packaging regarding this or if anyone have the same pbatch code placement as mine. 

Re: The Ordinary

@Suyushi - I suggest contacting the company.  They should be able to tell you if the placement and code are legit.  The code on my 2 oz bottle is on the bottle at the bottom edge in blue print.  I bought mine last month.

Re: The Ordinary

Deciem or Sephora? I'm afraid I cannot contact Deciem because I bought this from Sephora. I saw similar post on Sephora for the same thing that's why I wanted to check if it's legit or not.

Re: The Ordinary

HI @Suyushi, I will send you a PM!




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