Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Super Irritated

I purchased the REN Evercalm Gift Set so I could try this line before I purchased the whole lot. Anyway while I was ordering I noticed the REN Evercalm Ultra Comforting Rescue Mask was being offered as a sample. Since this was not included in the Gift Set I decided to request this and the Flowerbomb perfume I've heard rave reviews of. Today my ordered was delivered and none of the three samples I requested were included. This is the second time in a row this has happened. I am super disappointed because I have been contemplating these two purchases but won't until I try first.

Re: Super Irritated

Hi trulyjennifer,

 

I'm sorry to hear about this! I'm going to send you a PM to assist you further.

 

Always,

Danee

Conversation Stats
  • 1 reply
  • 98 views
  • 0 Hearts Given
  • 2 Contributors
Photos1
testing