Still can't Review....Please help me

[cynnymn]

Hello Sephora,

It seems I still can't review my purchases. I click on the product under "review" but as soon as I start the process the screen glitches and I'm back to square one. This is quite disappointing considering I generally purchase based on reviews and I'm sure others due as well. Before the "New Sephora" I had no issues like this. I was able 👍 or 👎 other people's reviews (still can't do that either) and write my own. I have cleared my catch AND cookies numerous times with no avail. Please can someone help me.  Thank You.

[DaneeBT]

Hi cynnymn!

I'm sorry for the trouble you're having leaving product reviews on our website! As gonerogue mentioned, I also recommend using a different browser, preferably Google Chrome, to see if this resolves the issue! It looks like it's currently working on Google Chrome!

Always,

Danee

[gonerogue]

If you've cleared your cookies and still nothing, try using Google Chrome. Chrome seems to be the only browser that works for me when I need to write reviews. Good luck!

[cynnymn]

Thank you both. Looks like I'll have to try that. 😄