Spring Bonus 2019 FAQs

[SephoraBIC]

Our Spring Bonus event is back, where every Beauty Insider member gets a discount! But don’t forget—the higher your tier, the bigger the savings, so keep reading for all the details.

Rouge: We wanted to let you know that starting Friday, April 26 through Monday, May 6, you get first access to shop before everyone else with your 20% off (that means you’re getting our biggest discount of them all!) You can shop with your 20% off as many times as you’d like, just flash your Spring Bonus email in store and use code HEYROUGE online.

P.S. Because you’re Rouge, you can bring your shopping buddy in store Friday, April 26, they’ll get 20% off too—all thanks to you 🙂

VIB: You get 15% off Thursday, May 2 through Monday, May 6. Just flash your Spring Bonus email in store and use code HEYVIB online.  

Insiders: You get 10% off Thursday, May 2 through Monday, May 6. Just flash your Spring Bonus email in store and use code HEYINSIDER online. 

Have questions? We’ve got answers!

What is your Spring Bonus event, and when is it?

Our Spring Bonus event is where you (our Beauty Insider members) get a special discount just for being you!

The higher the tier, the bigger the savings:

Rouge members ($1,000/spent per year) get 20% off, VIB members ($350/spent per year) get 15% off, and Insiders (free to join!) get 10% off.

Rouge can shop early with their discount starting on 4/26, while VIB and Insiders can shop starting on 5/2. Spring Bonus ends for all three tiers on 5/6.

Where can I shop?

In store and online! That includes our stores and online in Canada as well as Sephora inside JCPenney stores.

Wait I'm Rouge...can I really share my 20% off on Friday, April 26?

Yep, you can! Bring your favorite shopping buddy in store on April 26 and, when checking out, let a Beauty Advisor know they’re with you. Then, voila! 20% off their purchase too, just like you.

How many times can I use my discount?

As many times you’d like! Our Spring Bonus discount is unlimited use in store and online, just flash your Spring Bonus email in store or use your tier-specific code online.

Speaking of which, what’s my online code again?

Rouge: HEYROUGE

VIB: HEYVIB

INSIDER: HEYINSIDER

I’m Rouge and have a Rouge Reward. Can I combine my Rouge Reward, with the Spring Bonus discount?

You will not be able to combine any other offers with the Spring Bonus discount, including Rouge Reward.

I am a Credit Card holder and have a Credit Card Reward and/or Credit Card first purchase discount of 15% off. Can I stack either offer with the Spring Bonus discount?

You will not be able to combine any other offers with the Spring Bonus discount, including Credit Card Rewards and discounts. If you would like to use the Spring Bonus discount instead of your Credit Card first purchase discount, please be sure to select a non-Sephora Credit Card Program payment type. After an alternative payment type has been selected enter your Spring Bonus promo code at checkout to receive your Spring Bonus discount. Your Credit Card first purchase discount will then be saved to your account for up to 30 days from the approval date of your Sephora Credit Card or Sephora Visa Credit Card.

What’s the fine print?

Well, since you asked…This offer is valid for Rouge members on merchandise purchases made from 4/26/19 through 5/6/19 at 11:59pm PT and for both VIB and Insider members on purchases made from 5/2/19 through 5/6/19 at  11:59pm PT in Sephora US stores, Sephora Canada stores, Sephora inside JCPenney stores, and on Sephora.com and Sephora.ca. Offer not valid on jcp.com. On Friday, 4/26/19 in stores only, Rouge client and one guest of Rouge who is a member of the Beauty Insider program and is present at the time of redemption will be eligible for 20% off all merchandise purchases. Not valid on Google, The Ordinary, and MAC Cosmetics VIVA GLAM products. Clients are limited to the purchase of one Dyson item, three Drunk Elephant items, and three Tatcha items, and five Morphe items per transaction. Not valid on previous purchases, purchases of gift cards or eGift cards, FLASH, PLAY! by SEPHORA, gift wrap, taxes, or shipping & handling charges. Return of discounted merchandise will be for the price actually paid. Sephora is not responsible for damaged, lost, or stolen offer materials or barcodes. Offer has no cash value and may not be altered, sold, bartered, or transferred. Relevant Beauty Insider status must be attained prior to redemption. No minimum purchase required. Due to heavy demand, Sephora FLASH delivery times cannot be guaranteed for this offer. Not valid on orders shipping outside the US or Canada. Cannot be used in conjunction with other offer or reward. Sephora and JCPenney employees are not eligible for this offer. Sephora may modify or cancel offer at any time. If you recently qualified for a new tier, please check your email for an updated offer.

[keelybt]

@MissRouge2 You do not need the email to shop. You can just mention the promotion to the Cast Member. I'll be happy to check on your subscription and will send you a PM.

[cangirl84]

You will get your discount because you are Rouge so don't worry

[SteffiNicole]

okay, I need to re-word my original comment because it didn't make sense. I'm trying to add the code to my online wallet but I'm told it's expired. is the rouge code bugged?

[Kirifiri]

The same thing is happening to me!!

[LaurieBT]

Hi @SteffiNicole,

I believe you should be able to go to your "Inbox" on the Sephora App and add it to your mobile wallet from there. The code "HEYROUGE" can be entered in the promotions section at checkout for online orders. I hope this helps! 

Best regards,

Laurie

[Kirifiri]

Thanks for this suggestion, but I checked my app inbox and I don't have anything there either 😕 I'm VIB, I don't know what is going on

[melissabt]

Hi @Kirifiri,

The sale for VIB has not started yet, the dates are: May 2 through Monday, May 6!

[charlene2913]

What time does the sale start online?

[ZakiyaBT]

Hi @charlene2913,

All Rouge clients will begin the shop the Spring Bonus on 4/26. We do not have a specific time that you will be able to begin shopping. I hope that this helps. 

Best,

Zakiya

[OOOM]

If you go with your friend on April 26th and use their 20% off, will the points from your purchase go towards their account or your account? Thanks!

[ZakiyaBT]

Hi @OOM,

You purchase will go on your account. But you must alert the Beauty Advisor that you are shopping with your friend to receive 20% off. I hope that this helps.

Best,

Zakiya

[haidy]

Hi, I'm really excited about the Spring Bonus. Thank you, Sephora!

I understand that the 20% off Rouge discount does NOT apply to FLASH shipping.

However, if I add FLASH shipping to my order when I use the 20% off code, will the 20% off be applied to everything else in my order besides the FLASH shipping? I just wanted to make sure that if I add FLASH shipping to my order, it won't make it so that nothing else in my cart gets the 20% discount.

I hope that makes sense! Thanks in advance.

[JaneanBT]

Hi @haidy, 

The discount will not apply to FLASH shipping if you add it to your order but the 20% discount will still apply. I hope this helps! 

Best Wishes,

Janean

[haidy]

Got it, thanks @JaneanBT!

[Pinkish88]

I am a VIB Rouge but I have not received this offer in my inbox/email?? Am I still qualified??

[kevinbt]

Hello @Pinkish88! Yes! You can use the code at checkout and your discount will be applied if your account is listed as Rouge! 🙂 Please let me know if there is anything else I can assist with! 

Regards, 

Kevin

[beauty202]

Can we use Sephora Credit Card 15% discount in conjunction with this promotion?

[DaneeBT]

@beauty202 Regretfully the two discounts cannot be combined. I'm sorry about that! 

[fiyang89]

Can I use the $100 rouge reward during the VIB sale?

[LaurieBT]

Hi @fiyang89 ,

The Spring Bonus promotion cannot be combined with any other promotional offer. I'm sorry about that!

Best regards,

Laurie

[SoraVo]

Can I use gift card and $100 reward in one transaction? Because I want to buy one stuff which costs $135. I have $100 reward code and $25 gift card. I want to use both of them to minimize the amount for $10.