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Spring Bonus 2019 FAQs

BI-spring-bonus-site-community-thread-image.jpg

 

Our Spring Bonus event is back, where every Beauty Insider member gets a discount! But don’t forget—the higher your tier, the bigger the savings, so keep reading for all the details.

 

Rouge: We wanted to let you know that starting Friday, April 26 through Monday, May 6, you get first access to shop before everyone else with your 20% off (that means you’re getting our biggest discount of them all!) You can shop with your 20% off as many times as you’d like, just flash your Spring Bonus email in store and use code HEYROUGE online.

 

P.S. Because you’re Rouge, you can bring your shopping buddy in store Friday, April 26, they’ll get 20% off too—all thanks to you 🙂

 

VIB: You get 15% off Thursday, May 2 through Monday, May 6. Just flash your Spring Bonus email in store and use code HEYVIB online.  

 

Insiders: You get 10% off Thursday, May 2 through Monday, May 6. Just flash your Spring Bonus email in store and use code HEYINSIDER online. 

 

Have questions? We’ve got answers!

 

What is your Spring Bonus event, and when is it?

Our Spring Bonus event is where you (our Beauty Insider members) get a special discount just for being you!

 

The higher the tier, the bigger the savings:

 

Rouge members ($1,000/spent per year) get 20% off, VIB members ($350/spent per year) get 15% off, and Insiders (free to join!) get 10% off.

 

Rouge can shop early with their discount starting on 4/26, while VIB and Insiders can shop starting on 5/2. Spring Bonus ends for all three tiers on 5/6.

 

Where can I shop?

In store and online! That includes our stores and online in Canada as well as Sephora inside JCPenney stores.

 

Wait I'm Rouge...can I really share my 20% off on Friday, April 26?

Yep, you can! Bring your favorite shopping buddy in store on April 26 and, when checking out, let a Beauty Advisor know they’re with you. Then, voila! 20% off their purchase too, just like you.

 

How many times can I use my discount?

As many times you’d like! Our Spring Bonus discount is unlimited use in store and online, just flash your Spring Bonus email in store or use your tier-specific code online.

 

Speaking of which, what’s my online code again?

Rouge: HEYROUGE

VIB: HEYVIB

INSIDER: HEYINSIDER

 

I’m Rouge and have a Rouge Reward. Can I combine my Rouge Reward, with the Spring Bonus discount?

You will not be able to combine any other offers with the Spring Bonus discount, including Rouge Reward.

 

I am a Credit Card holder and have a Credit Card Reward and/or Credit Card first purchase discount of 15% off. Can I stack either offer with the Spring Bonus discount?

You will not be able to combine any other offers with the Spring Bonus discount, including Credit Card Rewards and discounts. If you would like to use the Spring Bonus discount instead of your Credit Card first purchase discount, please be sure to select a non-Sephora Credit Card Program payment type. After an alternative payment type has been selected enter your Spring Bonus promo code at checkout to receive your Spring Bonus discount. Your Credit Card first purchase discount will then be saved to your account for up to 30 days from the approval date of your Sephora Credit Card or Sephora Visa Credit Card.

 

What’s the fine print?

Well, since you asked…This offer is valid for Rouge members on merchandise purchases made from 4/26/19 through 5/6/19 at 11:59pm PT and for both VIB and Insider members on purchases made from 5/2/19 through 5/6/19 at  11:59pm PT in Sephora US stores, Sephora Canada stores, Sephora inside JCPenney stores, and on Sephora.com and Sephora.ca. Offer not valid on jcp.com. On Friday, 4/26/19 in stores only, Rouge client and one guest of Rouge who is a member of the Beauty Insider program and is present at the time of redemption will be eligible for 20% off all merchandise purchases. Not valid on Google, The Ordinary, and MAC Cosmetics VIVA GLAM products. Clients are limited to the purchase of one Dyson item, three Drunk Elephant items, and three Tatcha items, and five Morphe items per transaction. Not valid on previous purchases, purchases of gift cards or eGift cards, FLASH, PLAY! by SEPHORA, gift wrap, taxes, or shipping & handling charges. Return of discounted merchandise will be for the price actually paid. Sephora is not responsible for damaged, lost, or stolen offer materials or barcodes. Offer has no cash value and may not be altered, sold, bartered, or transferred. Relevant Beauty Insider status must be attained prior to redemption. No minimum purchase required. Due to heavy demand, Sephora FLASH delivery times cannot be guaranteed for this offer. Not valid on orders shipping outside the US or Canada. Cannot be used in conjunction with other offer or reward. Sephora and JCPenney employees are not eligible for this offer. Sephora may modify or cancel offer at any time. If you recently qualified for a new tier, please check your email for an updated offer.

Re: RE: Spring Bonus 2019 Rouge FAQs

Hi @SoraVo ,

 

You should be able to use a Rouge Reward and a gift card in the same order. You would enter the Rouge Reward in the "promotions" section at checkout, and the gift card number in the "payments" section.

 

The Spring Bonus promotion cannot be combined with any other promotional offer, so you won't be able to use a Rouge Reward in conjunction with the Spring Bonus discount. I hope this helps!

 

Best,

Laurie 🙂

RE: Spring Bonus 2019 Rouge FAQs

Can I use the gift card to buy the stuff during spring sale?

Re: RE: Spring Bonus 2019 Rouge FAQs

Hi @SoraVo, yes, you can use gift cards to make purchases during the promotion!

Re: Spring Bonus 2019 Rouge FAQs

I still have not received my Sephora rouge sale email, am I missing it?

Re: Spring Bonus 2019 Rouge FAQs

@JKHmklover Emails haven't gone out yet. 

they usually sent it out 2-3 days before the sale started

they usually sent it out 2-3 days before the sale started

RE: Spring Bonus 2019 Rouge FAQs

I’m very excited about the sale. What is everyone thinking of getting? I have my cart loaded. I have obsession with eyeshadow. I really want to try Clinique pop singles. Share your ideas. I would love to know what everyone is wanting.

Re: RE: Spring Bonus 2019 Rouge FAQs

@Lisalaw13  Here's the thread for sharing ideas, lists, and baskets for the upcoming sale: 

 

https://community.sephora.com/t5/Haul-Stars/VIB-ROUGE-20-OFF-SALE-APRIL-2019/m-p/4596501#M172948

 

🙂

Re: Spring Bonus 2019 Rouge FAQs

For spending 650 more a year than the lower tier, why don't we have a higher percentage off? This typically reflects on every sale....

 

Additionally, can I use my 100 reward in addition to this sale?

Re: Spring Bonus 2019 Rouge FAQs

@TechMom Rouges are getting a higher percentage off... VIBs are only getting 15% and BIs 10%. 

I agree what a joke!

I agree what a joke!

Re: Spring Bonus 2019 Rouge FAQs

Will there be a closed door event or Rouge sample bag this time?

Re: Spring Bonus 2019 Rouge FAQs

Hello, It says that only 3 D.E products per trans. so am i able to purchase more D.E on my next trans.? coz my whole skincare is D.E so i need to make sure 🙂 Drunk Elephant Protini™ Polypeptide Firming Refillable Moisturizer 1.69 oz/ 50 mL

Re: Spring Bonus 2019 Rouge FAQs

thanks for finally allowing us to use the code more than once online!! things go in and out of stock so quickly. 

Anonymous Insider

RE: Re: Spring Bonus 2019 Rouge FAQs

We can use code more than once ? I new to all this how would I do that use more than one code maybe I didn’t explain it good I hope u understand what I mean thank u

Re: RE: Re: Spring Bonus 2019 Rouge FAQs

@Anonymous  🙂

How many times can I use my discount?

As many times you’d like! Our Spring Bonus discount is unlimited use in store and online, just flash your Spring Bonus email in store or use your tier-specific code online.

RE: Re: Spring Bonus 2019 Rouge FAQs

I had things taken out of stock for sale then day after sale ends mysteriously back in stock..😡

RE: Spring Bonus 2019 Rouge FAQs

When are we getting an email about it? I haven’t gotten a thing.

Re: RE: Spring Bonus 2019 Rouge FAQs

@LaurieNapps Emails usually come about 2 days before the sale starts. 

Re: RE: Spring Bonus 2019 Rouge FAQs

Hi @LaurieNapps,

 

Please continue to stay tuned and continue to check your email notifications for the latest information regarding our upcoming promotion. Thank you!
 

Best,

Rebecca

RE: Spring Bonus 2019 Rouge FAQs

I’m close to qualifying for rouge. If I qualify this week would I be able to use the rouge discount during the sale?
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