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Post in Customer Support
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Someone hacked my account and tried to order sameday delivery

Hi everyone! Someone just tried to order two bottles of perfume, Chanel, and Prada, from my Sephora account and used my linked Paypal account to pay in Paypal credit. Luckily, I received the email order confirmation and I was able to log into my Sephora account and cancel the order within 15 minutes of the order because it was a same-day delivery to the Bronx in New York. They used my name and my payment method but changed the shipping address to theirs. This is a warning that there are people who will try to hack and order from your account. This order was worth $260.17. I'm glad I caught it on time before the same-day delivery could not be canceled.

 


 

Re: Someone hacked my account and tried to order sameday delivery

@kpopchicken Oh no! I will send you a PM to help. 

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