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Post in Customer Support

Someone else has access to my VIB insider account

Someone has been using my account to make purchases and they recently used my 500 points for one of the perks. From the history on they made the purchase at a mall I actually frequent. Is it possible for someone to just give a phone number to have access to an account? Does anyone have the number to call the VIB beauty insider customer service? Thanks for any help!

Re: Someone else has access to my VIB insider account


Hi twofoottu,


Oh no!  I'm so sorry you're having problems with your account!  Please give us a call at 1-877-SEPHORA or 1-877-VIB-ONLY and we would be happy to take a look at your account and history Smiley Happy  Thanks!


xo, Mia

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