Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
Anonymous Insider
‎05-06-2018 02:31 PM
‎05-06-2018 02:31 PM

Soft Glam palette delivered damaged

I received my ABH Soft Glam palette this morning, and one of the pans was completely shattered and got everywhere. Is there a way I can return it and receive a new one? Thank you 

0
Reply
1 Reply
RaquelBT
ALUM II Insider
‎05-06-2018 02:40 PM
‎05-06-2018 02:40 PM

Re: Soft Glam palette delivered damaged

Hi @Anonymous,

 

I'm sorry to hear this! I'll be sending you a private message shortly to assist. 🙂

 

Best Regards,


❤️ Raquel 

0
Reply
Conversation Stats
  • 1 reply
  • ‎05-06-2018 02:31 PM
  • 176 views
  • 0 Hearts Given
  • 2 Contributors