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So frustrated!

So I placed an order on September 23 and STILL haven't received it!  I called customer "service" who said give it two more days and then call.  Really Sephora?  Very disappointing!!!!

STILL don't have my stuff!

Would you believe it?  I still have not gotten a shipment!!!!!  What is with this treatment Sephora?

Re: STILL don't have my stuff!

Hi Nursetre,


Oh no! Smiley Sad  I am SO sorry to hear that! I will send you a private message with some more information that will help you.

Luv&Lipgloss, Diana

Re: So frustrated!

Hi Nursetre.  I'm sorry for your experience and I will be happy to take a look at your order.  I will send you a message with more information.

update: GREAT customer service!

So Keely the beauty advisor messaged me with a great solution.  Sephora is the best!

Re: So frustrated!

Not even an apology!

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