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Post in Customer Support
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Shipping to a secure UPS Store box not authorized ????

Anyone else have this issue?  Sephora cancelled my order because it's not a "residential" address.   The reason I rent a UPS Store Secure box is because I was having issues at my residential address.  UPS/FEDEX stolen boxes from porch pirates and USPS constant mis-deliveries to other addresses.  They are seriously pushing me to shop direct with brand or Ulta 😕

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Re: Shipping to a secure UPS Store box not authorized ????

 Hi @antid,

 

I'm sorry to hear this. I'm going to look into your cancelled order for you and send you a private message shortly to assist. 🙂

 

Best Regards,


❤️ Raquel

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