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Post in Customer Support
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Shipping Delay

I placed an order last week to the address that I am moving out of this weekend. I was just informed that the order is delayed, so it will be delivered after I move to a different state. Is there any way I can change the address due to this unexpected delay. 

 

Thanks!!!

Re: Shipping Delay

@ZoZo88, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

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