Seriously what is going on?

[DanaDane326]

I have been having an unusual increase in package delays, inaccuracies or packages just not being delivered at all. I just went to track a package I’m waiting on and instead of a delivery estimate it says EXCEPTION in red. What is the point of being Rouge at this point? I get to choose free samples but never get the ones I request. I can’t remember the last time I received a package within 3 days of placing the order. I’m seriously considering taking my business elsewhere because at this point, it’s not worth the frustration.

[DaneeBT]

Hi @DanaDane326,

I'm sorry to hear about this. I will send you a PM to further assist.

Always,

Danee