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Post in Customer Support

Sephora order dint ship

Sephora order never shipped to my place. I received an email notification saying that it got delivered today but we checked the safe box and mail box at the apartment. There is no package from


Re: Sephora order dint ship

Update : 


Sephora’s customer service responded and they reshipped my items. I have not been double charged. Thank you for all the responses. 

Re: Sephora order dint ship

Hi @srukn,


I will send you a private message.


Best Wishes,



Re: Sephora order dint ship

@srukn I would call customer service asap 

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