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Post in Customer Support
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Second time ordering a product that I haven’t received.

I reordered Fenty Skin Care May 13th. I never received this order.

Re: Second time ordering a product that I haven’t received.

Hi @Mojust,

 

I will send you a private message.

 

Best Wishes,

 

Janean

Re: Second time ordering a product that I haven’t received.

@Mojust Have you called customer service?

Re: Second time ordering a product that I haven’t received.

I don’t know the number for customer care.

Re: Second time ordering a product that I haven’t received.

@Mojust You can find it on the Sephora website under Help section.  It is also listed below the website next to the phone symbol.  You can also Google search the number.

 

https://www.sephora.com/beauty/customer-service

 

1-877-SEPHORA (1-877-737-4672)
Hearing impaired/TTY 1-888-866-9845
Rouge Private Hotline 1-855-55-ROUGE (1-855-557-6843)

 

 

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