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Post in Customer Support
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Samples

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 I did not receive 1 sample in my latest order. And the one I DID receive was not what I requested. I asked for Glossier perfume sample but got Juliette Has A Gun. Why bother having us select? I take time to research mine & pick based off what I might like to purchase in future. I guess I'm lucky. Last time I got NO samples AT ALL & customer support did not respond to me at all.

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Re: Samples

@TheBrownBunny We do have to make substitutions if the samples you select are unavailable in the distribution center that is processing your order. I'm sorry to hear that one was missing and I will send you a PM. 

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