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Post in Customer Support
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Samples

Is there a way to see what samples are Out of Stock before choosing them? I was excited to purchase and receive my samples, but after reading the posts it seems like the samples rarely ever get delivered, or people are receiving different samples. I just want to make sure what I want to order will actually come/is in stock. 

Re: Samples

Hi @CairoSimone,

 

All orders may take 1-2 business days to process before they are shipped and sometimes samples may go out of stock during processing. So, they may be available at the time your order is placed but may go out of stock by the time your order is being packed. Additionally, we have several distribution centers and we're unable to see which samples are in stock or out of stock. If the samples that you selected at checkout are available at the time your order is being packed, we will send you those samples! If they are unavailable, we will send you alternate samples.


Regards,

Danee

Re: Samples

I appreciate it 💗

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