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Post in Customer Support
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Samples

Anyone else not receive samples with their latest order? 😞 I understand when they need to switch out samples but getting none is no fun. It’s one of the main reasons I purchase online over in store: 

Re: Samples

I too have noticed a trend that more often than not I do not receive my samples as ordered.  It is why I order online as well.

Re: Samples

Me..... 😞 Also received my order today. My two samples were not included. 

Re: Samples

Hi @sporter00,

 

Oh no! I'll send you a PM.

 

Always,

Danee

Re: Samples

@mesha5 I will send you a PM to help. 

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