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Post in Customer Support
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Samples missing from last few purchases

My last 5 purchases have had wrong or missing samples and my last purchase had no sample. Very disappointing because I use the samples as a way to test the product before purchasing full sizes. 

Why is this constantly happening? It’s frustrating to select samples every order and then get things I have no use for or nothing at all. 

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Re: Samples missing from last few purchases

Hi @Neera2075,

 

I'm so sorry about this! I'll send you a message.

 

Best,

Laurie

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