Same day unlimited subscription refund

[selena112233]

I was just charged $52.68 for the unlimited subscription. I wasn’t aware that it was an annual renewal as opposed to monthly. I have been meaning to cancel the trial and it wouldn’t let me. 

I really can’t afford this, I’m in school and Im working full time. I need assistance with a refund please asap 

[TyleehaBT]

I'm sorry to hear that happened.  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us via Instagram, Facebook, or Twitter. 

[LeoSS19]

Hi! I am having this same issue. I thought that the free trial would simply end as opposed to being an automatic charge. Could you please help?

[LaurieBT]

@LeoSS19, I'm sorry, the subscription states it's a free 30-day trial then $49 annually. When the subscription is added to your basket, it states "Same-Day Unlimited *FREE 30-day trial. $49.00 annually, Payment begins on [the date of the annual payment after 30 days]."

Additionally, once the Checkout button is clicked, a check box that needs to be clicked advises that after the 30-day trial period, the $49 annual fee will be charged. 

For more details please visit: https://www.sephora.com/product/subscription-same-day-unlimited-P483900