Same day delivery won’t let me checkout

[MandiLH]

Hello,

Is anyone else having issues with Same Day Delivery checkout? 

I click checkout and it tells me I have nothing in my cart when I have about 7-8 items in it for same day….

[LaurieBT]

Hi @MandiLH,

I'm sorry about this! You may want to try signing out and signing back in, or switching to another device. If you need any assistance with placing your order, please call 1-877-SEPHORA (1-877-737-4672) or chat online > https://www.sephora.com/beauty/contact-us and a Beauty Advisor will be happy to help. Thank you!

Best regards,

Laurie

[aprilh1234]

Same here 

[LaurieBT]

@aprilh1234, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with details about the specific error message you're seeing, I'll look into this. 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

[aprilh1234]

Thank you for your reply!

I’ve changed the setting so you should be able to private message me now. 
I tried calling earlier today but my service is bad so it cut out before I could get anywhere with my question 

[LaurieBT]

@aprilh1234, I sent you a message. Thank you!

[Nancizy]

I have the same issue, with PC and the app