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Post in Customer Support
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Anonymous Insider
‎11-21-2017 08:56 PM
‎11-21-2017 08:56 PM

STATUS: Unsuccessful Authorization

Hi, I have placed an order here on 17th Novemeber, I have received an email confirmation and my card has been charged(on the same day right after my order was made). Yesterday I noticed on my order package, there was a section where it said " STATUS: Unsuccessful Authorization" and my package wasn't shipped, it is "pending".

Could you please help me with this?

 

Thank you,

Sarah Al

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ZakiyaBT
ALUM II Insider
‎11-30-2017 10:43 AM
‎11-30-2017 10:43 AM

Re: STATUS: Unsuccessful Authorization

Hi @Anonymous,

 

I am sorry to hear this! I am sending you a PM so that I can further assist you.

 

Best,

Zakiya

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1 Reply
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  • ‎11-21-2017 08:56 PM
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