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Post in Customer Support
Phobos24
NEWCOMER I Rouge
‎11-21-2023 12:01 PM
‎11-21-2023 12:01 PM

Rouge status not updated

I just purchased a few items in the app and it says I need to spend certain $ to reach rouge, so I did. Completed my purchase and saw the message congrats for reaching Rouge status. Went back to check my status and it still shows as VIB with message I still need to spend certain $ to reach Rouge status. Any clue on how to fix that?

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2 Replies
LaurieBT
MOD Rouge
‎11-21-2023 12:11 PM
‎11-21-2023 12:11 PM

Re: Rouge status not updated

Hi @Phobos24,

 

Your status and spend should update once your order has been shipped out. Thank you!

 

Best regards,

Laurie

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1 Reply
Phobos24
NEWCOMER I Rouge
‎11-21-2023 12:36 PM
‎11-21-2023 12:36 PM

Re: Rouge status not updated

Thanks for letting me know!

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  • 2 replies
  • ‎11-21-2023 12:01 PM
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