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Rouge Beauty Insider Is so Disppointing

Please tell me how I'm suppose to be redeeming the 5400 points that I have if things are going to sell out while im checking out with them? I added the 2000 point reward to my cart at 12:00 and i was checking out at 12:01 and it was sold out already... Are you kidding me with this?  I'm calling sephora so lets see if it can be rectified because this is just silly. These points are useless at this point. 

 

**UPDATE: i called and their solution was for me to redeem the 100 points. For a company that makes so much money, they truly dont care about their top tier members do they... So incredibly disappointed by them and the way they choose to handle the situation. Screen Shot 2020-04-30 at 12.05.45 PM.png

Rouge Beauty Insider Is so Disppointing

Im on the same boat. i can never redeem anything cuz items are always sold out except for the 100 pts freebie size items.

Re: Rouge Beauty Insider Is so Disppointing

Hi @taratorki,

I will send you a private message.

 

Best,

Penelope

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  • Screen Shot 2020-04-30 at 12.05.45 PM.png