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Post in Customer Support
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Shivery
NEWCOMER I
‎11-04-2023 01:24 PM
‎11-04-2023 01:24 PM

Review not posting

Hi!

 

I submitted a review for Shiseido Benefiance Wrinkle Smoothing Eye Cream 0.51 oz / 15 ml  #Shiseido Benefiance Eye Cream https://www.sephora.com/product/benefiance-wrinkle-smoothing-eye-cream-P448203?skuId=2698488&icid2=p...) at the beginning of the week, and it still hasn't posted. I know it takes up to 72 hours, but it's been longer than that--can someone please confirm that it hasn't just been eaten by the system?

 

Thanks!

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DaneeBT
MOD
‎11-04-2023 01:54 PM
‎11-04-2023 01:54 PM

Re: Review not posting

Hi @Shivery I see that your review was approved and should be showing on the product page!

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2 Replies
Shivery
NEWCOMER I
‎11-04-2023 02:02 PM
‎11-04-2023 02:02 PM

Re: Review not posting

Ah, wait--found it--I DID miss it. Thank you for getting back to me so quickly!

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Shivery
NEWCOMER I
‎11-04-2023 02:01 PM
‎11-04-2023 02:01 PM

Re: Review not posting

I'm not seeing it on either the site or the app--do you know when it was approved? Did I just miss it?

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