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Returns without a receipt?

I purchased a Clinique 3-step skincare kit about 3 weeks ago. Unfortunately it has caused my usually clear skin to break out in tiny red pimples all over my face. I have thrown my receipt away, but wonder if I can get an exchange/store credit if I return it. Thanks for your help!

Yes, you can get an exchange or store credit, Sephora has...

Yes, you can get an exchange or store credit, Sephora has a really great return policy!

Hi Erikalh! Sorry to hear the products didn't work for yo...

Hi Erikalh! Sorry to hear the products didn't work for you. Smiley Sad For products ordered on Sephora.com, you can print out a copy of your order summary from your online account and send them back to us for a refund.  If you need a return label, give us a call 1-877-SEPHORA (1-877-737-4672) & select option 2 to reach a Beauty Advisor who can help.  If you return the products to a Sephora store without the original order summary, you will receive a store credit.

Re: Hi Erikalh! Sorry to hear the products didn't work for yo...

thanks!! I really needed this answer too~~

Re: Hi Erikalh! Sorry to hear the products didn't work for yo...

actually, do you know if this policy is the same for Sephora in JC Penny?
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