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Anonymous Insider

Returns w/o original packaging OR receipt?

i recently purchased the kat von d 'lock it' foundation and i absolutely hate it. it's too heavy on my skin and is very cakey. i tossed the box and receipt due to excitement of trying it out, i thought i would love it. is there a way that i can return this or have my purchases looked up through my beauty insider? i've only worn it twice so it's very lightly used.

Re: Returns w/o original packaging OR receipt?

@Anonymous I'm sure you can return it without an issue if they can find the purchase in your account's purchase history. Alternatively if you. Bought it online, you can also show your order confirmation email as a proof of purchase.

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