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Post in Customer Support

Returning not used but smudged products?

I recently bought the Bobbi Brown concealer kit. When i got home i realized that its just too expensive for concealer. When i was looking at it i smudged the concealer with the plastic cover on top. MIND YOU I DIDNT USE IT. Can i still return it? 

Hi Marial0uise.  Absolutely!  We are happy to take back a...

Hi Marial0uise.  Absolutely!  We are happy to take back any gently used (smudged 😉 )products. 

Yes! At sepora you can return it, even if you've used it....

Yes! At sepora you can return it, even if you've used it. That's the great thing about them. The only down side is that when you return items they deduct beauty insider points Smiley Sad

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