Returning/exchanging after 90 days

[smileymiley579]

Back in July I bought the Fenty Highligher but I barely used because the shade and the qualities didn’t really impress me much. I just left it in the drawer and forgot about it until now. It’s about 10 days more than 90 days. Can I still get a refund? I’m not looking for money back, maybe just an exchange or store credit..

[RG78]

Hi smileymiley579 In the future; if you have a gift you receive or something you purchased and don't like, you can return the item without a receipt for an exchange or store credit gift card if its more than 90 days.

[keelybt]

@RG78 Sorry for the confusion! All returns require purchase verification in order to be accepted. 

[HelenBT]

Hi @smileymiley579,

I'm sorry to hear that the item didn't work out for you! If you purchased this item in-store, I recommend contacting the store directly for more details. For additional details regarding our Returns & Exchanges, please visit > https://seph.me/2zv66lK. Thank you!

Warmest regards,

Helen