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Post in Customer Support
daryrc
NEWCOMER I Rouge
‎02-08-2019 08:24 AM
‎02-08-2019 08:24 AM

Returning defective device after 90 dyas of purchase

I bought the Mia Clarisonic  last November 2018 but it has stopped working today. No light, no sound, no charging either.. Its completely dead. I do love my Clarisonic and I have 6 differents heads to use with it.  So how will be the procedure for this situation?  Could you be able to provide a replacement? Thanks for your help!

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melissabt
ALUM I Insider
‎02-08-2019 09:07 AM
‎02-08-2019 09:07 AM

Re: Returning defective device after 90 dyas of purchase

Hi daryrc,

 

I am sorry to hear about your Clarisonic Mia! Clarisonic does offer a 1 year warranty and I will send you message with more information. Thank you.

❤️ Melissa
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  • ‎02-08-2019 08:24 AM
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