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Post in Customer Support
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katesreviews
NEWCOMER I Insider
‎02-28-2022 09:50 PM
‎02-28-2022 09:50 PM

Return product

I bought shampoo and conditioner (Olaplex) a couple months ago that has made my hair fall out. Its really hurt my hair. Can i return?

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DaneeBT
MOD Rouge
‎03-01-2022 06:57 AM
‎03-01-2022 06:57 AM

Re: Return product

Hi @katesreviews,

 

I'm sorry to hear the products you purchased didn't work out for you! To view our return/exchange policy, please visit https://www.sephora.com/returns-exchanges Thank you.

 

Always,
Danee

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  • 1 reply
  • ‎02-28-2022 09:50 PM
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