Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Return delivered on 1/5 and still not refund

This is getting ridiculous. My order return was delivered on 1/5 and until this day, no refund has been processed to me. Should I contact my credit card company to file a charge back?  https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92023901007519000020829294. 

Re: Return delivered on 1/5 and still not refund

Hi @VikaSun,

 

I'm sorry your return has not yet been processed. I will send you a PM to gather more information.

 

Always,
Danee

1 Reply
Conversation Stats
  • 1 reply
  • 155 views
  • 0 Hearts Given
  • 2 Contributors
testing