Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Return delayed

I sent a return package ten days ago. The express delivery was delayed several times. It should have arrived on the 17th, but now it's 25 and it hasn't arrived. My last return date is the 3rd. Do you plan to delay the delivery time of the package until after the 3rd and make my return unsuccessful? what should I do now?

Tags:

Re: Return delayed

I also have had this problem, mine isn’t even showing up when the expected return delivery date is even though it says Pitney Bowes has picked up the package from USPS where I dropped it off

Re: Return delayed

Hi @teandhani,

 

I'm going to send you a PM to further assist.

 

Always,

Danee

Re: Return delayed

Hi @motuzi,

 

I will send you a PM to gather more information from you!

 

Always,

Danee

3 Replies
Conversation Stats
  • 3 replies
  • 128 views
  • 0 Hearts Given
  • 3 Contributors
testing