Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Redeeming Rewards

Hi everyone! 

I'm a happy Rouge member and adore Sephora. But I've noticed it's very hit or miss for me to receive emails or app reminders on what rewards are coming out. Or I'll the email a day after the fact. 

I'm missing out on using my points on some cool items. 

Anyone have tips on what I might be doing wrong?! I have quite a few points I'm looking to redeem on something cool! 

THANKS

Re: Redeeming Rewards

Hi @cristib,

 

We release new rewards every Tuesday and Thursday between 9am-5pm PST! Please check back on our website here:

 

sephora.com/rewards

 

Additionally, if you'd like me to refresh your email subscription settings, please send me a PM with your registered email address. Regretfully, I'm not able to send you a PM. Thanks!

 

Always,

Danee

1 Reply
Conversation Stats
  • 1 reply
  • 181 views
  • 0 Hearts Given
  • 2 Contributors
testing