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Post in Customer Support
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Redeem points from receipt

I recently purchased some products from Sephora without using a card. Is there a way to redeem the points from the receipt?

Re: Redeem points from receipt

Hi jity,

 

I can help you with this. I am going to send you a private message to get a little more information from you. 🙂

<3, Randee

Re: Redeem points from receipt

Hi,

I need help as well. I made a purchase earlier today at a Sephora inside JCP and handed my beauty insider card but I don't see the purchase or points added to my account.

Re: Redeem points from receipt

Hi @degirasol,

 

I apologize for the confusion! It can take up to 24 hours for the points to reflect your Beauty Bank. If the points are not added after the 24 hours, you are welcome to private message me or any of the mods for further assistance with this.

 

Always,

Danee

Re: Redeem points from receipt

Hi, 

 

I am having the same issue. I made some purchases but did not have my card with, how can i claim the points? I still have my till slip. 

Re: Redeem points from receipt

Hi @ZahiraK,

 

I am sending you a private message so I can gather more information from you!

 

Always,

Danee

Re: Redeem points from receipt

I'm also having this problem.Could I get some help?

Re: Redeem points from receipt

Hi SocietalIssues,

 

I'm sending you a PM now to help 🙂

 

Always,

Danee

Re: Redeem points from receipt

how can i add my purchase to my account anyone??? 

Re: Redeem points from receipt

Hi @MelyzaQ,

 

I just sent you a private message to help with this!

 

Always,

Danee

Re: Redeem points from receipt

I had the same experience today that many of the others are refering to where I was told that I could "add the points online."  Please help: 🙂

Re: Redeem points from receipt

Hi @PMcGee,

 

I'll send you a private message to gather a bit more information!

 

Always,

Danee

Re: Redeem points from receipt

I just spent $74 at Sephora today. (It was my first time ever in the store) I wasn't asked about any card or anything and when I got home today I signed up online. So how do I add my $74 purchase onto my account, and how do I get a physical card? Or do I not need one?

 

-Morgan

Re: Redeem points from receipt

Hi @mobehr,

 

I'm sorry about that! I'll send you a PM to assist you with this. As for a Beauty Insider card, you can pick one up on your next store visit! Simply provide your registered email address to the Cast Member so they can link your card to your account for you 🙂 

 

Always,

Danee

Re: Redeem points from receipt

I have the same issue. Can you please help.

Re: Redeem points from receipt

Hi @hjmm0225,

 

I'll be happy to assist you with this! I am sending you a private message now to obtain more info!

 

Always,

Danee

Re: Redeem points from receipt

I have the same issue and wanted to know if you could help? Thanks! 

Re: Redeem points from receipt

Hi @Alyssa0324,

 

I just sent you a private message to help with this!

 

Always,

Danee

Re: Redeem points from receipt

Hi

I recently purchased some stuff from sephora but I didn't have my card with me in the exact moment.

I was told that I can add the points to my sephora-card electronically, knowing that I have the receipt with me.

 

May I have some assistance to do that please? 

Thank you.

Re: Redeem points from receipt

Hi @Myoosh94,

 

I can assist you with this 🙂 I'll send you a private message shortly.

 

Always,

Danee

Re: Redeem points from receipt

I have the same issue. Can you please help?

Re: Redeem points from receipt

Hi fgcubabe,

 

I'm sending you a message now to help!

❤️ Melissa
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