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Post in Customer Support
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Recent order

I'm truly disappointed with my last order. Not only did it take almost two weeks to finally arrive- the items looked like there were literally thrown into the box. The dry conditioner can was dented in several places and the mousse I purchased came dented and without a cap - although a random cap was tossed in but doesn't fit anything. Disheartening at the least.

RE: Recent order

Please email me to start the return process. I've received no communication

Re: RE: Recent order

Hi @MissyDTP

 

I'm so sorry for the confusion here. Please note that I have sent you another private message to help you with this issue and please reply to that message for further assistance. 

 

All my best, 

 

Megan 

Re: Recent order

Hi MissyDTP, I'm sorry to see that! I will send you a message to help.

RE: Re: Recent order

Hi. I would like to return

Re: RE: Re: Recent order

Hi MissyDTP,

 

It looks like Keely recently sent you a private message to assist you with this! If you have any additional questions or concerns, please respond to her private message or you can send me or any of the other mods a PM. Thank you!

 

Always,

Danee

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