Recent Order Not Showing

[claudiakim]

Hi! I ordered a few products a few days ago, and received the confirmation email, but nothing is showing up in my recent orders. How do I fix this?

[Anonymous]

Hi, 

I am having the same issue. My order is from April 18, 2020.

[LaurieBT]

Hi @Anonymous,

Please try signing out and signing back in, then check to see if you're able to view the order in your account. I'll send you a private message to follow up. Thanks!

Best,

Laurie

[laurlaur000]

I am having the same problem. I have the confirmation email but nothing in my recent orders. 

[RebeccaBT]

Hi @laurlaur000,

I will send you a PM to further assist you. 

Best,
Rebecca

[Anonymous]

I am having the same issue. It’s not showing any orders on my account. 

[DaneeBT]

Hi @Anonymous,

Sorry to hear that! I will send you a PM to further assist.

Always,

Danee

[Anonymous]

I’m having the same issue.

[keelybt]

@Anonymous I will send you a PM to help 

[Gabribellissima]

I am having the same issue

[LaurieBT]

Hi @Gabribellissima,

Sorry for the trouble! Please try signing out and signing back in. I'll take a look in more detail and I'll send you a private message shortly to follow up. 

Best regards,

Laurie

[TerrinJoelle]

Same issue. 

[LaurieBT]

Hi @TerrinJoelle,

I'm sorry about that! Please try signing out and signing back in, then view your order history. I'll send you a private message shortly to follow up. 

Best regards,

Laurie

[LaurieBT]

Hi @claudiakim,

I'm happy to check on this for you! I'll send you a private message shortly.

Best regards,

Laurie

[Cheyenne2020]

I am having the same issue. 

[DaneeBT]

Hi @Cheyenne2020, sorry to hear that! I'll send you a PM!

Always,

Danee

[vikldee]

I am having the same issue even when I sign out and back in!

[keelybt]

@vikldee I will send you a PM for more information. 

[chilledwill]

I am having the same problem 

[DaneeBT]

Hi @chilledwill,

Sorry to hear that! I will send you a PM in just a moment.

Always,

Danee