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Post in Customer Support

Received order and again no samples!!!!

I expect to receive my samples when I place an order this is the 4th or 5th time I have not received samples I pick the samples so I can try different things out before I buy a full size and then if I don’t like it I’m stuck with a full size item I will never use again. Is there anyway to get this problem fixed?

Re: Received order and again no samples!!!!

Hi there. So sorry about this @GothMom07. We're working to improve our sample program. Please send me a private message with your order number.

 

xo, jamila

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