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Post in Customer Support
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mmrh
NEWCOMER I Vib
‎05-19-2020 07:39 AM
‎05-19-2020 07:39 AM

Received Wrong Item

Hi there! I ordered The Ordinary AHA 30% + BHA 2% Exfoliating Peeling Solution 1 oz/ 30 mL but received THE ORDINARY - Hyaluronic Acid 2% + B5. Does anyone know how to get the right product without having to do a return? Because my order has the peeling solution listed but I don't want to "return" that. Thanks!

 

IMG_1331.jpgshipment.PNG

The Ordinary AHA 30% + BHA 2% Exfoliating Peeling Solution 1 oz/ 30 mL
Thumbnail of The Ordinary AHA 30% + BHA 2% Exfoliating Peeling Solution 1 oz/ 30 mL
The Ordinary
The Ordinary AHA 30% + BHA 2% Exfoliating Peeling Solution 1 oz/ 30 mL
Facial Peels
$9.50
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ZakiyaBT
ALUM II Insider
‎05-19-2020 09:54 AM
‎05-19-2020 09:54 AM

Re: Received Wrong Item

Hi @mmrh,

 

If you still need assistance with your order, please send me a PM with your order number. 

 

Best,

Zakiya

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