Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Recall on Amika Mirrorball Shampoo

Amika has a recall on their Mirrorball Shampoo, and says that we can return products to Sephora (or retailers) for a refund. Anyone have any ideas on how to do this, or if they'll accept it?

 

I noticed they removed the product from the website for now, and the amika Mirrorball High Shine + Protect Antioxidant Conditioner isn't affected by the recall.

 

Here's the recall announcement link: loveamika.com/pages/recall

 

 

Screenshot 2024-12-09 at 2.41.48 PM.png

Re: Recall on Amika Mirrorball Shampoo

@Raebeebee Thanks for bringing this to our attention. It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your order number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

Re: Recall on Amika Mirrorball Shampoo

Ok, sure thing @DaneeBT ! I've changed those preferences and sent you a DM.

Conversation Stats
  • 2 replies
  • 2393 views
  • 0 Hearts Given
  • 2 Contributors
Photos1
  • Screenshot 2024-12-09 at 2.41.48 PM.png