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Re: Holiday Savings Event 2022 Shopping Advice Thread: What’s in Your Basket?

Guys I need help I’m trying the discount and it keeps asking me to log into my insider account 

 

First time trying it please be nice 😊 #holidaysavings

Re: Holiday Savings Event 2022 Shopping Advice Thread: What’s in Your Basket?

Hi @sarahA93 and @zengirlva,

 

The other responses you received are correct! The sale is currently live for Rouge clients. VIB clients will be able to shop the sale from 11/1 - 11/7, and Insiders will be able to shop from 11/3 - 11/7. 

 

For more details please check out the FAQ thread here: https://community.sephora.com/t5/Customer-Support/Holiday-Savings-Event-2022-FAQs/m-p/6303977#M25515...

 

Best,

Laurie

Re: Holiday Savings Event 2022 Shopping Advice Thread: What’s in Your Basket?

I'm in the same boat! 

Re: Holiday Savings Event 2022 Shopping Advice Thread: What’s in Your Basket?

@zengirlva @sarahA93 VIB doesn't start till 11/1

Re: Holiday Savings Event 2022 Shopping Advice Thread: What’s in Your Basket?

Hi @sarahA93 ! Are you VIB or Rouge? (The badge beside your name says VIB.) If you're VIB, you need to wait til 11/1 to use the discount code. It's available only for Rouge members right now. 

 

If you're Rouge, or if you're trying to use a discount link a Rouge member shared with you, then maybe there's a system glitch that @TeamBIC can help with. 🙂 

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