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Purchased an item but did not get points?

Hi, i bought a skincare product about two weeks ago at sephora and when i checked my account i didn't see my points from that purchase. what should i do? thank you!

Re: Purchased an item but did not get points?

Hi frutylove333,

 

I'd be happy to take a look at your purchase for you.  I will send you a message for a little more info Smiley Happy

 

xo, Mia

Re: Purchased an item but did not get points?

Thank you! I also still have the receipt so should I scan it over via email?  

Re: Purchased an item but did not get points?

@frutylove333,

 

Feel free to scan your receipt and send it to Mia's private message Smiley Happy.

Whimsically yours,
Janine
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