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Post in Customer Support
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Purchase History - no more older items?

I just noticed today that all my purchase history from last year and earlier are now gone. It seems only purchases from this year are shown. Is this a glitch or something new? It's pretty disappointing that I can't find the details of an item I bought a couple years ago anymore in an easy to find place.
2 Replies

I'm really bummed also with this. It's nice to go to that...

I'm really bummed also with this. It's nice to go to that list to see when I purchased an item, instead of going back through each order.

Re: Purchase History - no more older items?

Hi misst,

 

Regretfully, Purchase Histories can only hold a certain amount of purchases. However, all of your online orders can be located on your account (these don't go away). So, if the item you're looking for was purchased online a few years ago, you should be able to locate it under your Order History!

 

Always,

Danee

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