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Product Leak upon receiving

Hi, I got my first order with Sephora in mail today. I opened the package and found the serum leaked on the cap and the box. Besides that, I'm not sure how full it should be but it's only 60-70% full to the bottle now. Am I able to get a replacement because it was received not full?109267783_279362763335125_7847828125898976137_n.jpg109282175_1152768941768074_439004635677506574_n.jpg109251050_981736748924294_6400345755625410150_n.jpg109568487_726540104834808_7835140656651564269_n.jpg109292557_725751307967706_8977075940484435511_n.jpg

Re: Product Leak upon receiving

Hi @AbrieChu,

 

I will send you a private message so I can further assist you. Thanks! 

 

Best Wishes,

 

Janean

Re: Product Leak upon receiving

@AubrieChu @I would call/email customer service asap to help you 

2 Replies
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