Product Came Broken

[haleyvvvv]

Hello lovely Sephora Mods! 

I just received my Sephora sale haul (yay!), but unfortunately my Viseart Warm EDIT Eyeshadow Palette came bit broken. 

If you could please advise on next steps, that would be great!!

Thanks!!

[JaneanBT]

Hi @haleyvvvv,

I am sorry about that. I will send you a private message.

Best Wishes,

Janean

[haleyvvvv]

Thank you, @JaneanBT!! 

[JaneanBT]

Great! I have processed the reshipment and the new order number is 36189607684. You will receive a order confirmation email soon. Again, I am so sorry for the trouble caused. Please let me know if you need further assistance. Thanks! 

[haleyvvvv]

Thank you for taking care of it so quickly, @JaneanBT!! 💖