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Price adjustments

Hello!

i just received an online order, but also just received the VIB coupon for $15 off $50. None of the items have been used yet. Does Sephora do price matching or would it be best to return the items and repurchase? The latter seems like a waste of everyone’s time and shipping expense. Thank you!

Re: Price adjustments

Hi @caitsims

 

There is only one promotion allowed per order so we wouldn't be able to adjust your pricing for on this order. Thanks!

 

Best, 

Mali

RE: Price adjustments

They won’t price match. You’d have to return and repurchase.
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