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Post in Customer Support
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Price Adjustment Policy

I purchased the Becca Skin Perfector on July 25 for $50. Today I see it is priced at $25.  I contacted the customer chat, the agent said I only had 7 days to do a price adjustment and then ended the chat. I cannot find on the website or FAQ's anywhere were this is the policy??  If this is the case, then I'll just return it and have Sephora pay for the shipping to return, and re-purchase at the sale price, because I am 9 days in on the 30 day policy...

Re: Price Adjustment Policy

Spoiler
 

I can see other posts are being answered, but the customer service moderators are skipping this. A price adjustment would be appreciated since it is still in the 30 day return window. I don’t want to have setup the return to send it back, and repurchase at the sale price, which in the end will result in wasted product and wasted postage.  

Re: Price Adjustment Policy

Hi @BrianneM80,

 

I am sorry about that! I will send you a private message.

 

Best Wishes,

 

Janean

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