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Post in Customer Support
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lees24
NEWCOMER I Insider
‎02-18-2022 05:35 AM
‎02-18-2022 05:35 AM

Points

Spoiler
 

I've noticed that my points have disappeared?? Any way I can get them back?

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3 Replies
LaurieBT
MOD Rouge
‎02-18-2022 07:33 AM
‎02-18-2022 07:33 AM

Re: Points

Hi @lees24,

 

I'll take a look further and I'll send you a message.

 

Best regards,

Laurie

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quspork
ICON II Rouge
‎02-18-2022 06:36 AM
‎02-18-2022 06:36 AM

Re: Points

@lees24 Points expire if you haven't used your account in over 12 months. If you did shop or pick up your birthday gift or redeem a reward during the past 12 months, then I'd suggest contacting customer service. 

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Skunk12puzzola
GO-GETTER I Insider
‎02-18-2022 05:57 AM
‎02-18-2022 05:57 AM

Re: Points

@lees24 hey, you have to contact the customer service for that info, i think 🤷‍♀️ hope they will find out why 🤞

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3 Replies
Conversation Stats
  • 3 replies
  • ‎02-18-2022 05:35 AM
  • 200 views
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