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Post in Customer Support
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Points

Spoiler
 

I've noticed that my points have disappeared?? Any way I can get them back?

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Re: Points

Hi @lees24,

 

I'll take a look further and I'll send you a message.

 

Best regards,

Laurie

Re: Points

@lees24 Points expire if you haven't used your account in over 12 months. If you did shop or pick up your birthday gift or redeem a reward during the past 12 months, then I'd suggest contacting customer service. 

Re: Points

@lees24 hey, you have to contact the customer service for that info, i think 🤷‍♀️ hope they will find out why 🤞

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