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Points not added

I looked everywhere for this and couldn't find it in Customer Service. I purchased the $30 Pick-your-samples bag at SiJCP last week and it still has not been added to my recent purchase list or had my points updated. I'm not sure if I still have the receipt but I remember going the JCP survey with it. Can anyone help? Thanks!

Re: Points not added

Hi xoxocatrina,


Oh no! I'll message you now to add the points to your Beauty Bank. I will need some information from your receipt.

<3 Melissa
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