Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Point update?

How long does it take to update points? I placed order online for around $150, but there is no change in my points! 

5 Replies

Re: Point update?

Hi, 

I spent at Sephora for 100 dollars three days back but I did not receive any points.

 

Re: Point update?

@sephorashreya I will send you a PM. 

Re: Point update?

Hi @Gurmandhillon,

 

Generally it can take 24 hours for your points to update after making a purchase. If they haven't updated after that time frame please let us know. Thank you!

 

Best,

Laurie

Re: Point update?

Hi. I just went into the store over the weekend. I made two purchases, spending around $300 but no points are showing on my account. 

Re: Point update?

Hi @MargaretMati Oh no! I'll send you a PM.

Conversation Stats
  • 5 replies
  • 2130 views
  • 0 Hearts Given
  • 6 Contributors