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Post in Customer Support
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Pick up order cancelled twice not refunded

I've ordered last April 3rd & 5th for pick up and it was cancelled bec the items were out of stock. I haven't received my refund up until now. I used my debit card. 

Re: Pick up order cancelled twice not refunded

Hi @einaj09,

 

I'm sorry for the trouble! The temporary authorization holds will reverse automatically within 1-10 business days. 

 

Warm regards,

Laurie 

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